SMS Privacy Policy

This SMS Privacy Policy explains how Hope Home Services LLC collects, uses and protects your information in connection with our SMS communications.

1. Information We Collect

• We collect your mobile phone number when you opt in to receive SMS communications from us.
• We may also collect your name, service address, and any information you provide during service requests or customer support interactions.

2. How We Use Your Information

• To send you updates, appointment reminders, promotions, and important information related to Hope Home Services LLC services.
• To respond to your inquiries and provide customer support.
• Your information will not be sold, rented, or shared with third parties for marketing purposes.

3. Opt-In & Opt-Out Procedures

• Opt-In: You may consent to receive SMS messages by texting a keyword to our designated number, completing a form on our website, or requesting to join via phone or in person.
• Opt-Out: You can unsubscribe at any time by replying STOP to any message. For help, reply HELP or contact us directly at +1 203-217-3380 or info@TheHopeCos.com.
• After opting out, you will no longer receive marketing or promotional SMS messages from us.

4. Data Security

• We implement industry-standard security measures to protect your information.
• Access to your information is restricted to authorized personnel only.

5. Message Frequency & Costs

• Message frequency may vary depending on your interactions with us.
• Message and data rates may apply based on your mobile carrier plan.

6. Changes to This Policy

• We may update this policy from time to time. Updates will be posted on our website and effective immediately.

7. Contact Us

Hope Home Services LLC

Phone: +1 203-217-3380

Email: info@TheHopeCos.com